On November 30, 2024, ISS conducted an internal training session at its headquarters to strengthen awareness and application of ISO 9001:2015. The meeting emphasized core principles and practical applications, reaffirming ISS’s dedication to quality and sustainable growth.
The Importance of ISO 9001:2015 to ISS
The ISO 9001:2015 standard is pivotal in guiding ISS’s operations, ensuring the company achieves strategic goals and sustainable growth. Key benefits include:
Standardization and Optimization: Ensures consistency and operational efficiency.
Enhanced Competitiveness: Meets customer expectations and establishes global market trust.
Sustainable Development: Mitigates risks, optimizes resources, and fosters a culture of continuous improvement.
Deepening Insights into Seven Quality Management Principles
During the meeting, seven fundamental principles of ISO 9001:2015 were discussed, including:
Customer Focus: Understanding and meeting customer needs while fostering long-term relationships.
Leadership: Highlighting the critical role of leaders in communicating goals, motivating teams, and fostering innovation.
People Engagement: Valuing employees as the company’s most important asset and empowering them to maximize their potential.
Process Approach: Standardizing and controlling processes to achieve optimal results.
Continuous Improvement: Applying the PDCA cycle (Plan-Do-Check-Act) for ongoing enhancement of quality and performance.
Evidence-Based Decision Making: Utilizing data and analysis for precise decision-making.
Relationship Management: Building strong, cooperative ties with customers and strategic partners.
The ISS company utilizes the PDCA cycle (Plan-Do-Check-Act) to continuously enhance quality and improve overall performance.
Quality Policy: Commitment in Action
ISS’s quality policy reflects a clear vision led by its management team. By implementing ISO-compliant processes and templates, roles and responsibilities within the organization are clearly defined, ensuring alignment and operational efficiency.
Strategic Growth: Quality as the Foundation
The meeting served as a foundational step toward comprehensive improvement, aligning ISS’s operations with ISO 9001:2015 standards. By integrating these principles, ISS not only reinforces its position as a trusted name in the steel industry but also optimizes its competitive edge for sustainable growth in a globalized market.
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